Starlink Troubleshooting Guide

This is the how to guide for fixing your starlink

Starlink Troubleshooting Guide

This is the how to guide for fixing your starlink

Guide last updated 20231125

How to "Stow" and "Unstow"

TL;DR

Open starlink app, if you cant find it download it (apple, android)

Click on settings

Click on "starlink"

Stow the starlink by sliding all the way to the right

Note: this will shut off internet untill the starlink is 'unstowed'

How to unstow

Open starlink app

Click on settings

Click on "starlink"

Swip left to unstow

Fin

Author

by oran collins


github.com/wisehackermonkey


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End of Post

TODO guide unfinished 

WIP Questions

Good Support questions:

  • what kind of slowness?
  • When did it last occur?
  • How long has it been going on for?
  • was it momentary drop off? or was it suddenly?
  • is there a white light on the bottom of the startlink?
  • was there a power outage recently?
  • when you open 'general' settings in your phone and go to 'wifi' what wifi names pop up?
  • is there a new wifi name called "STARLINK" or "stinky"?
  • this means starlink was reset by a power outage
  • do you have the starlink app?
  • take screenshot of statistics page
  • Show how to do a stow unstow
how-to-stow--1--1

how to transfer starlink to another person (SELL)

this link:

incase the person didnt do a transfer of service

Starlink has a specific form for exactly this problem:

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